Pricing
Two plans, no feature held back.
Both plans include every approval and production feature; only the volumes change. The first 14 days are a free trial, with no card.
Atelier
- 100 order dossiers per month
- 10 GB of file storage
- Unlimited team members
- All approval and production features
- 14-day free trial
Production
- Unlimited order dossiers
- 50 GB of file storage
- Unlimited team members
- All approval and production features
- 14-day free trial
An order dossier is one Shopify order taken into ProofLivo, with all its jobs and proof versions. Revisions never consume a new dossier. The files of a completed or cancelled dossier are kept for 12 months after it is closed; the approval record, decisions and comments are kept without limit. Prices in US dollars, billed through Shopify.
- Artwork approval: numbered versions, customer page without an account, decisions on record
- Automatic customer reminders, adjustable per workshop
- Production tracking with your own workshop steps and bulk actions
- Reviews after order changes, exceptions on cancellation
- A team with four roles: owner, production manager, designer, operator
- Exports: files list as CSV, ZIP archive of one file, one customer's data as JSON
- Emails to the workshop and to the customer, in English and French
- Private file storage served through temporary links, within the plan limit
- Automatic approval at the deadline you announce to the customer, if you enable it
- As many team members as you want, on every plan
What counts as an order dossier?
One Shopify order that you take into ProofLivo, whatever the number of personalised items, proof versions or corrections it contains. A dossier is counted once, when it is created, in the current period.
The period
The period follows the 30-day Shopify billing cycle and the dossier counter restarts every period. Storage is a permanent ceiling.
What happens when I reach a limit?
Dossiers: existing dossiers stay fully usable, you can still collect approvals, publish versions, produce and export. An order received beyond the quota is not lost: it waits, visible in the app, and is imported automatically as soon as the quota frees up, at the next period or with a larger plan. Nothing is charged on top.
Storage: when the ceiling is reached, new files are refused until space is freed or the plan changes. You free space by archiving completed dossiers; nothing is deleted without your say before 12 months.
What is never lost
Without an active subscription (cancelled or expired), nothing new is created, but everything that exists stays readable, exportable and usable: your customers can still decide, production and exports continue, and orders received in the meantime wait to be imported. The approval record, decisions and comments are never deleted; data is deleted only after uninstallation, when Shopify requests it.
How is billing handled?
Through Shopify, on your regular Shopify invoice. You pick the plan in ProofLivo's settings, approve it in your Shopify admin, and the app checks the status with Shopify before activating anything. ProofLivo never asks for a card.
You can change plan or cancel from the same settings. The period's usage (dossiers, storage) is shown there at all times.
Start with the demo, no account and no card.
The journey of order 1048, as the customer and then as the workshop, on sample data.