Changes are scattered
One customer replies by email, another by message, a third by phone. When it is time to produce, nobody knows which remark applies to which version.
Every comment is attached to the proof version it refers to.
Artwork approval for Shopify
Get customer approval before you start production.
Artwork in emails. Changes in messages. Which version should your team produce?
ProofLivo keeps artwork, customer comments and approval together on each Shopify order, so your team knows which version is ready to make.
Customers review their proof without creating an account.
| File | Customer | Status |
|---|---|---|
| PP-1048 | Fieldwork Club, 50 polos | Approved v2 |
| PP-1051 | Bellecombe Coffee, 12 caps | To review |
| PP-1046 | Harbour Rowing Club, 200 tote bags | In production |
| PP-1044 | Perrin Garage, 30 jackets | To fix |
Order 1048, version 2Approved, production started
In one minute
Why ProofLivo
A custom order from customer approval to the workshop: the problem, the answer and the whole flow, to understand before installing.
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A 1:09 film with voice and captions. The screens are redrawn from the application, on a fictional order.
Numbered versions
Every fix is a new version; nothing is overwritten.
Link, no account
The customer approves from their phone, with no sign-up.
Recorded decision
Approval or change request, dated, with the version number.
Workshop view
What is ready to make, in production or waiting.
Features
Everything you need to get artwork approved
Every feature serves one thing: a clear customer decision on one precise version, then producing the right one.
- Import the Shopify orders to personalize, by rules or by hand
- Publish the artwork: the customer gets an approval link by email
- Comments stay attached to the version they refer to
- Production only starts on an approved version
- Your own workshop steps, from digitizing to shipping
- An order changed after approval opens a review, nothing is overwritten
Demo
The whole journey on video
From the Shopify order to production: the customer asks for a change, the workshop publishes version 2, the customer approves, production starts. Recorded in the app, on a fictional order.
Watch the demo videoA 1:12 video with voice and captions. Nothing is simulated: these are the real screens.
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Why
Three workshop problems, three precise answers
The approval is ambiguous
"Looks good", but about which file? An "ok" buried in a ten-message thread protects nobody if there is a dispute.
The customer approves one specific version after confirming the instructions shown. The decision is dated.
The workshop waits without knowing
The machine is ready, the order is paid, but is the artwork approved? Teams chase customers or produce blind.
Each job shows its status and its next action. Production only starts on an approved version.
Customer side
What the customer sees
A page with no account, readable on a phone, that asks one thing: a decision on this version.
- The artwork and its instructions
- Size, placement, colors and quantity sit next to the file, so the customer can decide without searching.
- A change request explains
- A comment is required to request changes. It stays attached to the version it concerns.
- An approval tied to one version
- The customer confirms they checked the version shown. The decision is recorded with the date and the version number.
Workshop side
What the workshop sees
Inside the Shopify admin, each job says where it stands and what it is waiting for.
- Lists that answer a question
- Which jobs are waiting for the customer? Which are ready to produce? Which are late? One filter, one answer.
- Production on the approved version
- Starting is blocked until the customer approves. Your own workshop steps, named by you, follow the job.
- Order changes flagged
- A quantity or product changed in Shopify after approval opens a review: nothing is overwritten, the team decides.
Real case
A concrete case: 50 embroidered polos
The real journey behind the screenshots on this site, on a fictional order.
- Monday, 9:12 amTo review
Order 1048 arrives from Shopify. The workshop publishes proof version 1: a 95 mm emblem, left chest.
- Monday, 2:30 pmTo fix
The customer asks for a smaller emblem. The comment stays attached to version 1.
- Tuesday, 10:05 amApproved
Version 2, at 80 mm, is approved the same day. The decision is dated and confirmed.
- Tuesday, 10:20 amIn production
The workshop starts embroidery on version 2. The 50 polos go through its steps until shipping.
Pricing
Two plans, no feature held back.
Both plans include every approval and production feature; only the volumes change. The first 14 days are a free trial, with no card.
Atelier
$19/ month
- 100 order dossiers per month
- 10 GB of file storage
- Unlimited team members
- All approval and production features
- 14-day free trial
Production
$49/ month
- Unlimited order dossiers
- 50 GB of file storage
- Unlimited team members
- All approval and production features
- 14-day free trial
An order dossier is one Shopify order taken into ProofLivo, with all its jobs and proof versions. Revisions never consume a new dossier. The files of a completed or cancelled dossier are kept for 12 months after it is closed; the approval record, decisions and comments are kept without limit. Prices in US dollars, billed through Shopify.
FAQ
Frequently asked questions
1Do my customers need an account?
No. They open a review page from a secure link sent by email, valid for a limited time. Opening the email never approves anything.
2Can customers request changes?
Yes. A change request requires a comment, which stays attached to the version it concerns.
3Can one order contain several custom jobs?
Yes. Each job has its own instructions, its own proof versions and its own approval.
4What happens when I upload a new version?
The new version is published and needs its own approval. The previous approval is not reused, and the production floor never sees the old file as current.
5Does ProofLivo create the artwork?
No. Your team prepares the files with its usual tools and shares them in ProofLivo.
6Does completing production mark the order as shipped?
No. Production and shipping are distinct. Fulfilment stays in Shopify.
7Which languages are available?
English and French, for your team and for your customers' review pages and emails.
Demo
Try the full journey on a fictional order
Request a change, approve the revised version and start production, first as the customer, then as the workshop. Nothing is saved and no account is needed.
Trust
What you can verify before taking our word
ProofLivo is launching. Rather than numbers you cannot check, here is what the product guarantees, and what the demo lets you see for yourself.
The first workshops using ProofLivo are invited to share their feedback here, in their own name and with their consent. Nothing else will be published.
Write to us